foodpanda formally kickstarted a direct pick-up operate at its latest pandamart outlet in Telok Ayer immediately (March 29).

The new operate permits prospects to make a grocery order by means of the foodpanda app and self-collect it in a swift 15 minutes, making it the quickest on-line grocery service in Singapore to this point.

The introduction of the pick-up operate not solely streamlines the net grocery purchasing expertise, but in addition helps meet the demand for on-the-go employees within the Central Enterprise District (CBD).

Nicely-stocked with a choice of greater than 5,000 merchandise, the Telok Ayer flagship pandamart additionally carries unique store-only gadgets like natural produce, tomahawk steak, cuts of wagyu, and baked items. It’s an ideal pitstop for these seeking to high up their workplace pantry stash, or the time-starved who need fast and handy grocery store journeys.

“As we return to normalcy post-pandemic, we’re seeing a desire in having extra choices for grocery purchasing, the place prospects worth the convenience of switching between on-line and offline purchasing,” mentioned Kevin Zagolin, Director of Fast-Commerce at foodpanda Singapore.

“pandamart’s latest retailer at Telok Ayer makes a really perfect location to trial our pick-up possibility, which is able to assist cater to the broad and differing wants of shoppers within the CBD space. With this, we’re excited to unveil a new chapter of grocery purchasing and uphold our dedication to assembly our prospects’ ever-changing wants.”

How does the pick-up operate work?

I had a first-hand expertise of the pick-up operate at the launch occasion earlier immediately.

For starters, I have to change my supply tackle to 101 Telok Ayer and choose the “pick-up” possibility. I can then begin including gadgets to cart, taking into account all the newest offers and gives which are provided to me.

However it will get fascinating after I try and full my order.

A “picker” or a pandamart personnel stationed at Telok Ayer will settle for my order on his system. He’ll then proceed to take the merchandise off the shelf and scan its barcode. This may inform and replace the stock in real-time so when the inventory is low or unavailable, the app will cease the subsequent buyer from ordering the merchandise.

To maintain to the 15-minute promise, “pickers” — normally two to 6 will likely be stationed at the outlet — must take and scan every merchandise inside 15 seconds. To optimise the pace, a barcode will seem beside every of the ordered gadgets on his system, so all he must do is go to the shelf with the identical barcode to select up the merchandise.

There are charts displayed close to the recent good sections to remind the pickers to eye for produce that aren’t as much as commonplace, and solely choose these which are of the very best quality for purchasers. Since I used to be already at the shop, all the course of in all probability took about 5 minutes.

My picker strikes with such agility that I used to be actually operating after him throughout the cabinets. I can’t assist however marvel which a part of his physique strikes first – mind, hand, leg – when he collects my order.

For individuals who have an interest to check out this feature, it’s obtainable on a regular basis from 7am to 10pm. You possibly can choose your most well-liked assortment time and go to the Telok Ayer pandamart to select up orders.

The driving drive behind the new pick-up feature

Along with the launch, foodpanda additionally launched an inforgraphic – known as ‘Reworking Grocery Purchasing in Singapore’ – detailing how Singaporeans have been utilizing pandamart to satisfy their grocery wants.

Due to the pandemic, many purchasers have turned to home-cooked meals and it appears they’re not giving up their newfound culinary expertise anytime quickly.

Knowledge from foodpanda additionally revealed that cooking substances have seen a whopping 200 per cent improve because the pandemic started, whereas bread, milk, and ice-cream stay essentially the most sought-after gadgets.

As shoppers shift in the direction of smaller, extra frequent purchases, foodpanda is pressured to maintain up with the instances, offering individuals with the products that they want after they want them.

Like the way in which that many rapidly pivoted at the daybreak of the pandemic to maintain afloat, the new pick-up operate, is maybe one other technique to survive the huge and ever-changing fast commerce scene.

Featured Picture Credit score: foodpanda