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Howdy, and welcome to the Wellness Mama Podcast. I’m Katie from wellnessmama.com. And this episode goes extra into the world of enterprise, content material creation, and a few of these subjects that you just guys stated you had been curious about listening to extra about. And I’m right here with a buddy of mine, Nathan Barry, who’s the founder of ConvertKit. He’s an investor, an creator. He has a podcast known as The Billion Greenback Content material Creator and much more. And I all the time discover my conversations with him so fascinating. And on this brief episode, we discuss concerning the idea of one thing known as flywheels and the way these may be useful in enterprise, in your private life, and what that idea means. And he gives some actually stunning examples of this, in addition to steps for if in case you have any sort of enterprise, or particularly in order for you to change into a enterprise proprietor, content material creator, how to use this metaphor and this concept to simplify that course of and to have an even bigger affect over time. So let’s be a part of and be taught from Nathan Barry. Nathan, welcome again.
Nathan: Thanks for having me on.
Katie: Nicely, I’m actually excited to chat with you at this time. We had an excellent dialog in our first interview years in the past, which I’ll hyperlink to within the present notes. However the viewers has been wanting to hear extra about enterprise and finance and wealth. And that is an space I’m actually excited to dive deep in with you at this time. And to begin off, I might love to perceive, and for anybody who’s not acquainted, outline the thought of one thing you speak about an honest quantity, which is flywheels. So for anyone who hasn’t heard that time period, are you able to clarify what it’s?
Nathan: Yeah, I believe it’s one of these phrases that even in the event you’ve heard it, you in all probability don’t truly know what it’s. There’s a quantity of instances I’ve talked to individuals they usually’re like, I’ve used that phrase and I don’t suppose I do know what it’s. So I first discovered about flywheels again in, I used to be in Lesotho, which is a rustic inside of South Africa, in 2008. And, we had been drilling a properly at an orphanage there and what we discovered is that electrical energy was not tremendous widespread. And so so as to pump water from this properly, we would have liked a method to do it that didn’t require so much of effort and didn’t require electrical energy. And so that you’d usually suppose of like a hand pump, like I grew up going tenting so much and also you suppose of an extended deal with that stands proud and also you’re pumping up and down so as to get water. And which may work for tenting or if in case you have it in your farm or one thing like that. However that’s not what you need like 100 youngsters at an orphanage to depend on for his or her supply of water.
And so what we put in as a substitute was truly a flywheel. And that’s this huge metallic wheel that sits up on high of the pump. And as a substitute of this like linear up and down movement of a conventional, you recognize, pump with a deal with, it has a round movement. And that is actually necessary as a result of mainly what occurs is the wheel is de facto arduous to get going at first. However then as you actually lean in and switch it, it begins to construct momentum and it will get simpler and simpler with every rotation. And it truly produces extra with every rotation. And so after we use this on the, on this pump on the orphanage, at first it took two of us, each my buddy Luke and I had to like actually lean into it and begin pumping and get it going. After which because it constructed momentum, he was ready to step away and I may do it on my own. After which I may do it with one hand after which I can get it going quicker and quicker from there. And we simply bought this regular stream of water.
And what’s actually cool about it’s that it’s a technique of disconnecting effort and affect. It’s a technique of getting leverage. And so that is one of these issues that, you recognize, you’re like, wait, we’re speaking about on-line enterprise, what does any of this have to do with truly operating a enterprise? And I believe the flywheel is an fascinating metaphor as a result of similar to it really works in actual life physics, you’ll be able to truly get it to work in enterprise as properly, you recognize, or any of your processes. And in order that’s one thing that I’ve been serving to so much of like extra intermediate to superior creators with is how do they construct, you recognize, flywheels of their enterprise to allow them to keep constant and get outcomes for an extended interval of time and never have this like, oh, if I wished to double the outcomes of my enterprise, I’d have to double the trouble as a result of that could be true in some instances, however with flywheels, it’s not the case in any respect.
Katie: Yeah, I believe that is such an enchanting idea. And admittedly, one I discovered kind of later within the sport when it got here to enterprise. And I’ve shared earlier than how I had this tendency to not simply handle every thing, however need to do every thing myself. And I had to untangle that. And I do know so much of entrepreneurs undergo that section. However I believe the flywheel idea was actually useful for me. And I believe you clarify it in a greater method than I’ve heard virtually anybody else clarify it. And particularly if you speak about disconnecting the trouble from the affect, I really like that you just use the phrase affect. And never simply outcomes or ROI. As a result of for Wellness Mama, I’ve all the time been centered on the affect and serving to mothers. And I very a lot consider that earnings follows final result. And that if you assist individuals, you obtain higher outcomes. Might you share some examples of flywheels in enterprise for individuals to have the option to sort of perceive this idea?
Nathan: Yeah, let me give a really particular instance as a result of I believe, what I discovered is that when individuals speak about flywheels in enterprise, they speak about them on the highest degree, proper? Jim Collins in his e book, Good to Nice, talks about how all of these nice firms have a flywheel. And it’s one thing like Amazon’s flywheel the place, you recognize, they actually push to, they actually have low costs in order that they’ll have, or let’s see, let me reverse that. They fight to run probably the most operationally environment friendly group they’ll in order that they’ll have low costs to allow them to enhance their techniques and promote extra, you recognize, the low merchandise promote extra or low costs promote extra merchandise. After which from there, they’re ready to use that scale to drive down costs additional. And that could be a flywheel in that it, you recognize, mainly, the decrease the costs they’ve, the extra gross sales they make, the extra scale they’ll get, and the additional they’ll decrease costs.
However that’s like on the highest degree. And what I actually wished to do is give creators specifically examples of flywheels at, you recognize, probably the most micro-detailed degree. And my favourite instance of that is for content material creators who’re making a publication. It may very well be something, however particularly a publication on a weekly foundation. And that’s one thing like, properly, I suppose the problem that you’ve got with it’s sending an e-mail each Monday morning, each Tuesday, at any time when it’s, and realizing like that usually the extra you write, you’re working by way of all of your concepts for content material and also you’re operating out of issues. And once I train this workshop in individual, I all the time ask like, okay, you recognize, present of arms. Who struggles, you recognize, the day earlier than, two days earlier than the information which can be supposed to exit with truly having an concept and writing it on time. And normally half the room at the least raises their hand. And so it’s like, okay, what in the event you may have a flywheel that the extra subscribers you bought, the extra concepts you had to write and offer you a gradual, you recognize, an infinite stream of content material concepts. And everybody’s like, that sounds superb.
And so the best way that this works is when somebody subscribes to your checklist, you then ship them a sequence of automated emails. What I like to do is I ship out sort of my best hits. You understand, these are, one’s going to be my story. After which the subsequent two is likely to be some of my greatest essays that I’ve ever written. Type of the factor that like all the remainder of my work stands on. So as to perceive my writing, it’s best to learn these essays. After which e-mail 4, e-mail 5, someplace in there I ship a very easy, like sort of plain textual content e-mail. And what I do with that’s I simply say, hey, thanks a lot for subscribing. I hope you’ve been having fun with the content material. One fast query: What’s your largest frustration with after which fill within the clean. You understand, studying, in my case, I used to be instructing how to design iPhone apps. So I stated, what’s your largest frustration with studying how to design iPhone apps? You might say, hey, what’s your largest frustration or largest wrestle with elevating youngsters proper now, with meal prep, with any of this stuff? You simply say, hit reply and let me know. And what occurs is you then get to categorize all these replies that they arrive in. It is likely to be so simple as a label in Gmail so that each reply to that e-mail goes into one spot. You’ll be able to learn them . Or you may be utilizing Zapier to an Airtable, one thing extra subtle. However it could begin in a easy method.
After which from there, what we do is each time I’m going to write an e-mail, I’m not sitting down at my pc from scratch and saying, oh man, what ought to I write about this week? I’m going by way of my categorized responses and saying, oh, Amy had this wrestle. I believe I can reply that. You understand, or Joe had this one. Let me write a solution or an essay only for that individual after which make it extra normal. After which to shut the loop within the flywheel, you recognize, that publication goes out and we’re going to advertise, you recognize, each to the e-mail checklist after which additionally on social. That’s going to end in extra subscribers. So if we undergo the checklist or if we undergo the flywheel, we’ve got new subscribers coming in. That turns into welcome, or that turns into frustrations being shared again with us. After which from there, it’s going to categorizing the responses up to writing content material to feed the responses, which then will get us extra subscribers. And so this actually turns into, you recognize, a flywheel the place it’s a round movement that closes the loop. And the extra effort or like, mainly, the extra outcomes we get, the extra outcomes we get, which is fairly incredible. And we are able to get into the legal guidelines of flywheels and all that, however that’s a quite simple instance that everybody ought to implement.
Katie: And the factor I really like about that instance specifically is since you’re asking their largest frustration, you’re giving them an area to share that. And so they’re going to, such as you stated, let you know their apparent ache level. But in addition if you reply, you’re getting to write as in the event you had been talking to a singular individual, which I do know over time actually adjustments the tone and the way you’re ready to join with individuals, even when that message goes to many individuals. And I skilled this with Wellness Mama, particularly early on. I might learn each single touch upon weblog posts. And I knew these first a number of hundred commenters, at the least by identify. And it was like there was a relationship constructing.
And a time period usually utilized in entrepreneurship is the thought of having an avatar, which is kind of the individual you’re writing or talking or serving to and having a transparent understanding of who that individual is, even when it’s an avatar you create in your head that represents your viewers. I discovered that was extraordinarily useful as a result of I wasn’t making an attempt to write to your complete web. I used to be making an attempt to write to these individuals who I felt like I knew at a visceral degree, to the mother of three youngsters with tight funds, who was perhaps had a child with a well being challenge and he or she was making an attempt to assist her complete household get more healthy. It allowed me to communicate to her in a way more private method than if I used to be simply making an attempt to write broadly to your complete web. And so I’m curious if in case you have any examples of the avatar perspective in enterprise. I do know you’re concerned with many and the way that may be helpful as properly.
Nathan: Nicely, yeah, I believe the only largest factor you are able to do or the only most necessary writing tip is to write to a person. And like, I keep in mind one of the books that I wrote was about designing net functions. And I wrote it very particularly to my brother-in-law who was early in his design profession and was trying to pursue that. And anytime that I’d get caught and I’m making an attempt to write the intro and I’m making an attempt to work out any of this, I might simply truly write Philip, comma, enter, enter, after which write it to him as if I might simply discuss to him. And that’s a lot simpler as a result of we, we as writers, tip into this bizarre format the place all of us of a sudden go, oh, I, I understand how to write an e-mail to Katie, however that is to a thousand individuals, or that is to 100 thousand individuals. How may I probably write to them? And it’s like, truly you do it the identical method. And so what I really like about that is it places that precisely as you’re saying, it places that, that particular person and their issues and the phrases that they use entrance and heart.
That’s one other factor on this. Like we talked later concerning the byproducts of flywheels, however one byproduct of this flywheel is that you just get to see the language consistently that folks use to describe their frustrations and their struggles. And if you should use that and have like, oh, let’s say 10 individuals describe the frustrations with meal prep. You’ll be able to see the phrases and the eventualities they use. And in the event you had been to come out with a e book or a course or content material on that subject, then you may have that labeled away and you may see, okay, what am I going to title this? Nicely, what’s my weblog publish topic line going to be? Nicely, take a look at how they you recognize, how your viewers truly describes their very own struggles. And that provides you with a lot materials to craft your language, whether or not it’s, you recognize, only for consideration or driving for gross sales.
Katie: And I believe even for somebody who’s very early stage or perhaps even wanting to begin a enterprise, that, that idea is so necessary as you’re pondering of what sort of enterprise you’re going to create. And as you’re pondering of long-term, what a flywheel was going to seem like, you’ll be able to heart on that. Who’s your avatar and what drawback are you fixing for that particular individual? And that helps you to actually refine your message. And I firmly consider that every one of us have data or experience or knowledge in a specific space and that that may profit many different individuals. So even for these pondering perhaps like, I don’t know what enterprise I might even begin. I really feel like in the event you can reframe that query into who may I assist with this information that I’ve that perhaps another person doesn’t, that’s an excellent place to begin.
I’m additionally curious in the event you’ve ever utilized the idea of flywheels in day-to-day private life and never simply enterprise. As a result of one factor I’ve seen over time is that usually enterprise ideas can apply in how we handle our time and our dwelling life as properly. And I’ve talked about this some, however I noticed years in the past, I used to be actually confused in my life. However the stress wasn’t coming from enterprise. And it bought to the purpose the place I even virtually thought of stopping Wellness Mama as a result of I noticed I couldn’t handle all this stuff and I wasn’t going to let my household be the factor that fell by way of the cracks. And what I noticed as a substitute was that truly, if I began operating my dwelling life, like I ran a enterprise, at the least with the extent of group and having key outcomes and targets I used to be working towards and getting the entire household on board towards that widespread mission, it truly simplified the stress of dwelling life, not as a result of I used to be essentially doing much less. However as a result of I had constructed construction that decreased my psychological stress round it. So I do know that’s in all probability a query you haven’t gotten earlier than, however I’m curious in the event you’ve seen this flywheel idea apply in different areas of life as properly.
Nathan: Yeah, I haven’t spent as a lot time on this, however what instantly comes to thoughts is well being and health. And so if we go to the three legal guidelines of flywheels, as I’ve outlined them, first is that every step goes easily from one into the subsequent, proper? So that’s we’re having a round movement as a substitute of a linear set of duties. The second is that it will get simpler with every rotation. And the third is that you just produce extra with every rotation.
And so what I take into consideration is my very own well being and health journey, the place if you’re making an attempt to make progress, it’s actually arduous at first. Every little behavior that you just’re making an attempt to tweak is, you recognize, you’re making an attempt to reduce out the final meal of the day, you recognize, and I don’t imply dinner. I imply, the meal that I eat at like 9 pm earlier than I begin to wind down for mattress, you recognize, such as you’re making an attempt to change all of this stuff. However at first, it’s actually, actually arduous. And also you begin with these small tweaks. However then issues get simpler over time as you stack these habits on high of one another. And you actually make these tweaks that give you the results you want. And also you say like, okay, like one factor that labored rather well for me was eliminating breakfast. I used to be ready, you recognize, by doing intermittent fasting, I used to be ready to, with out a lot effort, like cut back my calorie consumption. And so that you make these tweaks and the rotation of the flywheel is definitely each day, you recognize, perhaps on a weekly foundation as you might have, you recognize, your train habits. However, you recognize, I discover myself early on dreading the gymnasium, dreading, you recognize, consuming properly and issues like that. After which over time, you’re like, oh, truly, I’m excited for this. I’m excited to, you recognize, like to wait one other day. I’m like, I want that I may do these two exercises again to again, however I do know I even have to wait two days, you recognize, to give my physique time to relaxation earlier than I try this different one. And so I believe it applies to those self same ideas. And you may completely do it in all areas of your life. Now I’m like, okay, how am I going to apply this to homeschooling? Since you completely may.
Katie: Yeah, I do know homeschooling is one other commonality that you just and I share. And we talked about that in our first episode, which I’ll make sure that is linked. However I really like that. I believe you’re proper. Well being and wellness habits can have that flywheel impact and likewise make use of compounding, which is one other enterprise precept that’s very invaluable is like something that’s going to improve the advantages of the trouble over time can be actually useful. And so whether or not that’s lifting weights, whether or not that’s creating habits round your consuming window, whether or not it’s higher sleep habits, all of these issues enable you to persistently iterate and enhance extra. So I really like that you just utilized it there. And in the event you suppose of any concepts for homeschooling and making use of it, I might love to have a follow-up dialog about that.
Nathan: Sounds good. We’ll have to textual content about that as we share some ideas.
Katie: Completely. And also you additionally talked about earlier concerning the byproducts of flywheels. And I might love to delve into that a little bit bit and listen to from you what you see each in a enterprise perspective and simply typically as byproducts of flywheels.
Nathan: Yeah. So I’m an avid woodworker. I’ve bought a store in my storage and I’m all the time making stuff. And one factor that, you recognize, there’s issues I intentionally make, you recognize, slicing boards. My son and I, he’s 9 and we simply constructed a, he has this little cubby in his room that had a door on it. You understand, it’s like the place the roof line comes down and it’s this awkward area. And we simply constructed a hidden, like a bookcase that opens up because the hidden door in all of this. And so there’s cool issues that we make, however one of the byproducts that comes out of that’s sawdust, proper? We make so much of sawdust and we throw it away. And that’s on a small scale. In order that’s high-quality. However in the event you take a look at sawmills, they’ve this fascinating factor of like they’re taking bushes and turning it into lumber that all of us use for initiatives and homes and every thing. And so they’re producing big quantities of sawdust. And that’s only a byproduct. And it’s truly fairly irritating for them as a result of they’re like, you gotta dispose of it. For those who don’t dispose of it, it’ll catch on hearth. Prefer it’s not good to breathe. Like it isn’t an excellent byproduct. However what Samuels discovered, you recognize, properly, I don’t know, 50 years in the past or extra, is that in the event you take all of this obnoxious sawdust and also you combine it with glue and compress it down, you can also make one thing known as medium-density fiberboard, which is definitely what just about all cupboards are constructed out of today. It’s what we constructed that bookshelf, you recognize, that swings open for the hidden little hidden room in my son’s room. It’s all out of what was a waste product that was a pure byproduct of every thing else.
And so I actually like to take a look at the byproducts of flywheels. As a result of there’s all the time one thing there, proper? Like one byproduct, you recognize, we talked about in our content material creation flywheel is the language and the copy that we must always use in our gross sales pages and our topic strains and all of that. One other instance is at ConvertKit, we love to inform tales. Our complete factor is that we would like creators to be the heroes of our model. And so we would like to inform their tales. And we’ve bought an entire course of of how we determine creators, interview them, do a written story about how, a bunch of them we do a written story on. We additionally go and make a movie about. After which we ask them, who ought to we attain as one other creator? Whose story ought to we inform? They all the time give us concepts. And that closes the loop, proper? We will now full it once more with one other creator.
However what we realized is there have been byproducts all over the place on this flywheel. Not solely did it give us, you recognize, one to two nice tales to inform each month. However we’d ship photographers for every story. After which that gave us this library of all of these nice images of creators of their dwelling workplaces, studios, you recognize, residing their life. And we ask these creators, hey, are you okay with releasing some of these that everyone may use of their content material. And a bunch of them stated, sure, completely. These images you’ll be able to launch. And so we’ve got a library on Unsplash that has 40 million views of our images. So many creators write to us and say like, hey, thanks a lot for making these images obtainable to be used in my weblog posts. You understand, I simply put out this book that makes use of one of these images. And that’d be a bizarre undertaking if we set out to say, hey, let’s go and you recognize, rent photographers, ship them all around the nation, you recognize, for these creators to make a photograph library, like that may be odd. However we ended up, you recognize, the byproduct was one thing superb.
One other instance is Issa, who’s our storyteller. She creates, you recognize, she does these written tales. And we thought, what if we may make a podcast? However a podcast is an entire bunch of work. You understand. And so we had been desirous about, will we truly need to try this? And Issa realized that she may go and batch file a bunch of these tales. She may simply learn the essay that she wrote and file that as a podcast. And in order that’s one other byproduct as a result of individuals say, hey, I’d fairly, you recognize, you learn it to me whereas I do the dishes as a substitute of me having to learn it myself and give attention to it.
After which the ultimate byproduct, properly, truly there’s like 5 extra. However one of the issues is that, if you consider flywheels, they function subsequent to one another. Mainly, we’ve got this storytelling flywheel that each month places out a narrative a couple of creator. It’s actually high-quality and we’re actually proud of it. Nicely, each two years, we take that assortment of tales that stacked up and we run one other course of to flip all of that into a ravishing espresso desk e book that we are able to get within the arms of creators. I’ve all these tales of individuals saying like, hey, I turned a creator as a result of I used to be over at my cousin’s home and I picked up this I Am A Creator e book on a espresso desk and I began studying it and I bought sucked in, you recognize, about this superb story, you recognize, this lawyer turned meals blogger. And now I’m hooked on all this and like I ended up turning into a creator as a result of of it. And that’s truly only a byproduct of our storytelling flywheel. It’s not, hey, let’s set out and go, you recognize, do that big enterprise of writing a e book. So there’s every kind of magic that comes if you run these flywheels and, you recognize, maintain them operating and bettering them for a number of years.
Katie: I really like these examples. And I’ll say I’m the beneficiary of your woodworking passion as a result of I nonetheless have the slicing board that you just made me years in the past in my kitchen. And one other factor that strains up with that’s I truly am constructing out an in-person wellness area within the space the place I stay that may have all of the wellness modalities. However half of constructing that, I wished to supply issues regionally from small companies as a lot as attainable. So final week, I bought to go to for the primary time a sawmill the place I stay and to see that course of firsthand. And it was so fascinating. So I really like that you just used that for instance. And I do know there’s one million extra methods we may go along with this dialog.
However for anyone who’s within the idea, I do know you’ve written about this as properly and talked about it on different podcasts. And I’ll hyperlink to these to allow them to continue to learn extra. However for somebody who’s new to the sport and perhaps is wanting to make that bounce into being a creator, appears like your books are an excellent useful resource for that as properly. However do you might have any ideas for pondering large image a couple of flywheel on the preliminary phases of enterprise in an effort to hopefully develop a sustainable one over time from that very early section? As a result of I do know I missed that window and had to put it in place in a while. So any ideas for freshmen?
Nathan: Yeah, I believe the very first thing is to know {that a} flywheel just isn’t that completely different. Usually a small tweak from a course of that you just may already be doing. So for instance, so much of us sit down to work and we do what I name a scattered course of. And that’s the place we’re leaping round and dealing on no matter appeared most fascinating in that second. Or no matter e-mail we bought or textual content message that stated, hey, you bought to work on this. Or we had been scrolling Instagram and we’re like, oh, that’s an excellent reel. I suppose I ought to make reels at this time. You understand, you’re leaping round to all of this. In order that’s the novice model.
I’d say the extra subtle, perhaps skilled model is if you even have processes and commonplace working procedures and also you say, okay, right here’s the schedule that I put out content material. Right here, each time I publish a weblog publish, listed here are the guidelines that I’m going by way of, proper? Right here’s my course of for my topic strains. And that’s actually, you recognize, rather more efficient. That’s then taking that linear, you recognize, commonplace working process and switch it like closing the loop, turning it right into a flywheel. And determining how do I do it in order that the extra I do that factor, the extra outcomes it offers me?
And so I might say the newbie model is begin to outline what are the actions that you just’re going to do. Let me again up. I’d say the newbie model is to take into consideration your objective. Let’s say our objective on this case is to construct a publication to 1000 subscribers. So now, as a substitute of leaping at it from a scattered perspective of wherever you are feeling motivated on a given day, take into consideration what actions do I want to do each week? I want to write. I want to promote a publication. I want to bundle it up. I want methods to get subscribers. I want to meet different creators and truly checklist these out after which attempt to see what processes may I doc round that? How do I? I used to be going to say, how do I be as robotic as attainable? However sure, that’s truly what I imply. How do I outline the constraints in order that I may be as artistic inside these constraints as attainable? And in the event you try this, you then’ll begin to see the place the flywheels can develop. So actually give attention to linear processes first, particularly as a newbie. After which as you get these established, search for how may I shut the loop? How may I make it in order that extra of this factor continues to snowball and get me much more outcomes?
Katie: I like it. And we didn’t even get to delve into the world of ConvertKit at this time, however I’ll say for anyone listening, in the event you’ve ever gotten an e-mail from me, it was by way of your software program ConvertKit that you just based. So I’ll make it possible for’s linked as properly in the event you guys need to use it as a software in your individual companies, it’s been actually useful for me and consistent with every thing we’ve talked about, in order for you to see an instance of that publication, you’ll be able to join that at wellnessmama.com. And I do know you guys have one as properly. I’ll make sure that these are each linked, however Nathan, thanks a lot for the time. It’s all the time such a enjoyable dialog with you. And I really like that we bought to truly go into the enterprise and flywheel facet at this time. This has been actually enjoyable. And I hope everybody has discovered as a lot as I’ve.
Nathan: Yeah, thanks a lot for having me.
Katie: And thanks for listening. And I hope that you’ll be a part of me once more on the subsequent episode of The Wellness Mama Podcast.
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