This afternoon I hosted a free webinar titled Methods for Distant Tutorial Expertise Help (the recording shall be obtainable later this night). One of many methods that I talked about and demonstrated within the webinar was utilizing Google Forms to create a tech assist useful resource to share along with your colleagues. This may be executed by utilizing branching logic in any other case often called “go to part based mostly on reply” in Google Forms.

Create a tech assist web site with Google Forms begin by including a gap a number of alternative query that asks individuals to choose the subject that they need assistance with. Then create a part within the Google Type for every subject that’s listed within the opening query. Inside every part you may embrace video tutorials and hyperlinks to further sources. On the finish of every part put in one other query that lets guests return to the house display screen or exit from the Type. The “go to part based mostly on reply” function of Google Forms will allow you to direct individuals to the suitable part based mostly on how they reply the primary query on the Type. Watch my video beneath to see how the entire course of works. You possibly can see my demo Type proper right here.

As soon as you have constructed your tech assist Google Type you may embed it into your present web site or just e-mail it to individuals who may benefit from utilizing it.

You may discover within the video above that I included a part in my Type for “one thing else” by which individuals can ebook an appointment with me by way of Google Calendar. That’s executed with Google Calendar appointment pages. This video can present you ways to do this.