In July final 12 months, private-hire drivers from Seize and Gojek had been caught hacking the 2 apps to cheat the system, and have since been penalised with warnings and suspensions.
The modified apps enable drivers to bypass verification, pretend their location, cancel jobs with out being penalised and look at buyer’s private data.
Apparently, some persons are actively promoting such hacking companies on on-line boards and messaging apps.
One specific commercial charged a month-to-month price of S$350 for the Seize Driver app and S$200 for the Gojek app, in accordance with The New Paper.
Each Seize and Gojek had been conscious of the app abuse and so they view such driver behaviour as fraudulent.
In reality, modifying the apps to wilfully cancel rides and spoof places is taken into account an offence below the Laptop Misuse Act. If convicted, offenders will be fined as much as S$10,000, jailed for as much as three years, or each.
Nevertheless, if the operator suffers loss that exceeds S$10,000 inside a 12 months of the offence, the offender could face harsher penalties — a effective of as much as S$50,000, jail for as much as seven years, or each.
Drivers Face Warnings And Suspensions
Yesterday (29 Jan), it was reported that Gojek will probably be suspending about 120 drivers who’re responsible of utilizing modified variations of their app.
They got strict warnings and will probably be suspended for no less than a day. Gojek assures that this transfer won’t have an effect on their companies because the drivers solely make up lower than 1 per cent of their pool of drivers.
Lien Choong Luen, the overall supervisor of Gojek Singapore, advised Vulcan Put up that such apps “pose a critical safety danger to customers.”
Gojek has examined these modified apps, and outcomes revealed that they don’t truly assist to extend the variety of jobs for drivers, or be sure that their acceptance price gained’t be affected after cancelling bookings — it solely seems as such on the drivers’ telephones.
Based on The New Paper, these modified apps are bought by syndicates in Southeast Asia. They generate profits off these apps that don’t truly work, and private-hire drivers are blindly sharing about it on group chats.
Gojek burdened that “using mod apps is in direct violation of (their) driver companies settlement and group pointers.”
“We are going to proceed to take swift motion in opposition to any driver-partner discovered to make use of such apps. We urge our driver-partners to affix us in upholding a protected and sincere Gojek group,” it added.
Featured Picture Credit score: Vulcan Put up