A Lady in Red supplies is there to provide a genuinely personalised and intuitive visitor expertise based mostly on cultural empathy, and an understanding of every visitor’s wants, it’s an emblematic place created by Kempinski Lodges ten years in the past.

These distinctive model ambassador’s welcome company in every of the posh resort model’s properties across the globe. Every of the Kempinski properties will likely be paying tribute to the Lady in Red this yr by shocking company by way of a variety of birthday actions from 17 to 26 of January 2020.

They’re simple to seek out of their elegant, tailored pink outfits that mirror the sartorial traditions in every vacation spot. The Lady (women) in Red evokes an genuine sense of place and event showcasing the cultural nuance and basic European magnificence for which Kempinski is thought worldwide.

Fairly merely, their function is to please. These model ambassadors are skilled to go one step past. They will craft unforgettable experiences for well-travelled company and act as each an ideal host and a trusted companion throughout company keep. They’re additionally glorious crew gamers, working with their colleagues on the Entrance Workplace, within the Meals & Beverage division and with the concierge.

“The Lady in Red is an area professional who is aware of every little thing there’s to learn about our resorts and the vacation spot”, explains Benedikt Jaschke, Chief High quality Officer Kempinski Lodges and member of the Administration Board.

“Whether or not it’s a particular anniversary celebration, a shock proposal or a once-in-a-lifetime household vacation, they draw upon their ardour for craftsmanship, gastronomy and native tradition to make sure guests are well-equipped to dwell unforgettable reminiscences each time they go to.”

“Primarily, the Lady in Red was meant to switch the quite quaint visitor relations place, which was not iconic in any respect”, provides Benedikt Jaschke. “We had been on the lookout for the additional sparkle of a novel persona with distinctive tasks who is simple to recognise.”

Kempinski resorts have greater than 150 Girls in Red who come from all walks throughout greater than 30 nations. There are even some Gents in Red, for instance on the Resort Adlon Kempinski Berlin. These could be simply recognised by their pink tie and pink socks.

“Certainly, a Lady in Red is not any mere wallflower”, says Petra Portilla, Lady in Red on the Resort Vier Jahreszeiten Kempinski Munich. “We’re approachable, attentive and curious, however discrete and cultivated on the similar time, good-mannered, well mannered, but additionally discerning. All of us share the Kempinski perspective on luxurious that it have to be uncommon, have to be felt and have to be unique. In reality, we’re at all times prepared to select up on small hints that may reveal how we are able to add a touch of magic to a visitor’s keep.”

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