What occurs when the police are known as to deal with a psychological well being emergency? And is the present coronavirus pandemic affecting their response? In at present’s podcast, Gabe interviews Sergeant Matt Harris, a supervisor within the Cell Crisis Response Unit on the Columbus, Ohio Police Division, to shed some gentle on an officer’s perspective throughout a psychological well being name. Sgt. Harris shares his disaster group’s typical protocol throughout one among these calls and describes what they do when issues don’t go as deliberate.
How does the group deal with psychosis? Is a mentally unwell individual ever taken to jail? Is the COVID-19 quarantine having an impact on the variety of calls they obtain? Be part of us to hear the solutions to these questions and extra.
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Visitor data for ‘Matt Harris- CIT’ Podcast Episode
Matt Harris is a sergeant with the Columbus, Ohio, Division of Police and has been with the division for 22 years. He’s presently assigned to the Cell Crisis Response Unit the place he supervises 5 cops who co-respond to psychological well being disaster conditions together with a social employee, licensed skilled counselor, or different psychological well being clinician.
About The Psych Central Podcast Host
Gabe Howard is an award-winning author and speaker who lives with bipolar dysfunction. He’s the creator of the favored e book, Mental Sickness is an Asshole and different Observations, accessible from Amazon; signed copies are additionally accessible instantly from the creator. To study extra about Gabe, please go to his web site, gabehoward.com.
Pc Generated Transcript for ‘Matt Harris- CIT’ Episode
Editor’s Notice: Please be aware that this transcript has been laptop generated and due to this fact might include inaccuracies and grammar errors. Thanks.
Announcer: You’re listening to the Psych Central Podcast, the place visitor specialists within the discipline of psychology and psychological well being share thought-provoking data utilizing plain, on a regular basis language. Right here’s your host, Gabe Howard.
Gabe Howard: Hi there, everybody, and welcome to this week’s episode of the Psych Central Podcast. Calling into the present at present, we’ve got Sergeant Matt Harris with the Columbus Police Division. Sergeant Harris is with the Cell Crisis Response Unit, supervising 5 cops who correspond to psychological well being disaster conditions, together with a psychological well being clinician. Sergeant Harris, welcome to the present.
Sgt. Matt Harris: Thanks, Gabe. Good to be right here.
Gabe Howard: Properly, I’m very glad that you could take day out of your busy schedule. You already know, proper now we reside within the age of the coronavirus quarantine. Whereas keep and shelter orders are beginning to carry and locations are slowly reopening, that’s not the case in all places within the nation. And since right here in Ohio, every little thing closed shelter in place in full impact. And clearly cops are important. So out of your perspective, Sergeant Harris, every little thing has been shut down?
Sgt. Matt Harris: It has. The strangest factor that that I really feel daily once I’m driving across the metropolis is driving in the midst of downtown Columbus at broad and excessive on a weekday throughout enterprise hours. And it seems like a Sunday. And it additionally feels prefer it’s third shift. And it additionally feels prefer it’s Christmas as a result of there’s simply no person out. And I’ve by no means seen something prefer it earlier than.
Gabe Howard: It’s a little bit of an eerie feeling, you understand, downtown for those that don’t know Columbus, Ohio, 14th largest metropolis downtown on a enterprise day is busy. It’s not New York Metropolis or Chicago busy, however it’s definitely not. Touring is really easy proper now.
Sgt. Matt Harris: That’s precisely proper. I’ve by no means been in a position to get from level A to level B so effectively. And it feels good.
Gabe Howard: However the positives, they’re not outweighing the negatives at this level, particularly because you’re a C.I.T. officer now, C.I.T. is Crisis Intervention. You’re employed with people who find themselves in effectively, within the midst of a of a psychological well being, a psychological sickness disaster. I assume the query is, is how does that look within the age of the quarantine? Have you ever been pulled off of that responsibility or are you getting extra calls? What’s your day to day life apart from having the ability to drive in all places very effectively?
Sgt. Matt Harris: Properly, we haven’t been pulled off of the duties, the psychological well being calls are nonetheless coming in to 911 or they’re coming into the non-emergency quantity as effectively. We’re nonetheless getting referrals from different officers and neighborhood members. So far as the numbers go, I don’t actually know. I’d have to take a look at CAD information to see. However anecdotally talking, it looks as if the psychological well being calls have been regular and never that a lot totally different.
Gabe Howard: I’ve not ever had to name your unit and I sincerely hope that I by no means do. However I’ve to let you know, I like the concept it’s on the market, as a result of if I get sick, if I’m in disaster, sadly, the police are who I name it. It’s a bit bit backwards, proper? It might be like if any individual broke into my home and I known as an ambulance. That’s kind of the way it feels. Are you able to speak about that for a second? As a result of I believe many individuals are simply confused about why any individual who’s having an sickness, any individual who’s sick, is asking the police within the first place.
Sgt. Matt Harris: Yeah, I believe that that could be a large space of dialogue, I’ve heard you speak about that on a few of your different episodes and I get that it doesn’t essentially make sense. The perfect factor I can give you to strive to present readability is in case you are in a managed setting, so say you have got an sickness and also you’re within the hospital. Whether or not that be a bodily sickness or a psychological sickness, it’s a managed setting. You will have medical doctors and nurses and techs and individuals who have each useful resource at their disposal and coaching and the flexibility to enable you to in no matter manner that you simply want when you’re in that managed setting. It’s fairly effectively assured that you’re in an space the place there isn’t any entry to weapons. And there’s a complete complement of employees members that if one thing goes sideways to the purpose the place an individual turns into combative or harmful not directly, it may be managed. When you’re in an uncontrolled setting akin to your condo or in the midst of town, none of these issues that I simply described exist. Proper?
Sgt. Matt Harris: So anybody who we encounter, whether or not that individual is affected by a psychological well being state of affairs or not, might need a gun of their waistband. They could have a pipe that they picked up. They could strive to run out into visitors in entrance of a automotive that might hit them and will hit any individual that’s attempting to cease them from operating out within the visitors. So all of it has to do with the truth that once we’re responding in the neighborhood, you have got to be ready to take care of something as a result of it’s a fully uncontrolled setting. Now, I don’t imply to say or indicate that folks at all times need to choose up a weapon. The issue is that it’s a chance. So if we despatched people into the neighborhood to reply to these disaster conditions with out the flexibility to take care of probably combative eventualities, it may very well be it may go sideways actual fast. That type of offers some readability. Do you suppose?
Gabe Howard: It actually does. And it’s comprehensible. And that is kind of the that is the battle of psychological well being advocacy. So. And I would like everyone to love my visitor as a result of, you understand, he’s a police officer and he’s serving to individuals like me. However once you stroll into my home, we’re on totally different sides. Proper? It’s simply the best way that it’s. And that is what scares my neighborhood. And I would like to type of give you a chance to tackle it out of your perspective, as a result of I believe it will get missed. One of many issues that I learn on a regular basis is that folks with psychological sickness are more likely to develop into victims of violent crime than to perpetrate violent crimes. That’s 100 % true. However we don’t want to speak about that as a result of we’re speaking particularly about once you stroll in and any individual like me who’s affected by psychosis, who just isn’t of their proper thoughts. And once you stroll in, I believe you’re a blue dragon. I’m not attacking a police officer. I’m not even attempting to harm a police officer. However I’m defending myself towards a blue dragon. Now, after all, the issue is, is that something that I do to the Blue Dragon impacts you probably gravely. Sergeant Harris. So that’s kind of what units up the difficulty. What occurs most of the time is that we simply get arrested. We don’t get de-escalated. And we’re not acknowledged that we’ve got any kind of sickness problem or something like that. We’re simply. Properly, you assaulted a police officer and off to jail we go, however your unit is attempting to do one thing about it. What do you do about the one that’s attempting to assault you and harm you? However you understand that it’s not they’re not of their proper thoughts. Like, how do you deal with that? As a result of you possibly can’t simply let me slay the dragon.
Sgt. Matt Harris: Properly, that’s precisely proper. And I fully hear every little thing you’re saying. I simply need to acknowledge that the officers and the clinicians that I work with daily. We fully perceive the idea of the blue dragon or possibly possibly we’re the reptilians who’re trying to take over the world or possibly we’re the demons that got here out of the drywall. We’ve been doing this lengthy sufficient to the place, you understand, the idea of what you’re speaking about has develop into very clear. So what we strive to do is mainly not make it worse. So once we get there, the one that known as the cops can be directed exterior and they are going to be talking with the psychological well being clinician that we work with, that we co-respond with. And that clinician can be gathering data from them, attempting to higher perceive what’s happening. We would like to de-escalate one of the best ways that we will, which is generally staying very calm, speaking softly, speaking slowly and respecting private area, giving the individual in disaster a possibility to go from that imaginative and prescient of the blue dragon to possibly it clears up a bit bit and possibly with some soothing dialog, we will come to the conclusion that it’s truly not the reptilians or not the blue dragons and any individual that’s there to assist them. Now, generally that works and generally it doesn’t. However that’s at all times the very first aim is to de-escalate, to the place the blue dragon, being the police officer, doesn’t want to be slayed. And
Gabe Howard: Proper. Proper.
Sgt. Matt Harris: Hopefully, hopefully we don’t get slayed and hopefully we will speak this particular person into coming with us peacefully if that’s the route that we want to go.
Gabe Howard: My second query on this complete factor is you’re compassionate individuals, you don’t need anyone to have a foul end result. However, you understand, de-escalation doesn’t at all times work. This isn’t at all times an possibility. I imply, I do know what that is like from my perspective, intimately. And I’m desperately attempting to see it out of your perspective the place any individual is screaming at you, attacking you, yelling at you, they’re breaking the legislation. The explanation that they break the legislation could also be cheap or comprehensible, however make no mistake, you have been known as for a purpose and now you have got to do one thing about it. I type of need to ask you ways you are feeling about taking mentally unwell individuals to jail, however it looks as if a mean-spirited query. Are you able to speak about that for a second? As a result of it’s it’s a actuality.
Sgt. Matt Harris: Yeah, after all. I truly type of just like the slaying of the dragon state of affairs as a result of it could actually assist individuals to possibly perceive if any individual is attacking or being violent or attempting to slay that dragon. The cops are in all probability the very best geared up to give you the chance to deal with that. Now within the hospital state of affairs, like I mentioned, it’s a managed setting. So, you understand, there’s a complete group of individuals that may deal with that. However within the exterior world the place it’s uncontrolled, that is why the cops are known as as opposed to anyone else, as a result of we’ve obtained coaching to restrain if want be. We’ve a complete software belt. You already know, I’ve obtained a walkie talkie. I can name for assist. I’ve obtained pepper spray. I’ve a taser. I’ve a firearm that hopefully I by no means, ever have to use. However these are among the the reason why the cops are concerned in these eventualities as opposed to to any individual else who in all probability isn’t ready the place they will actually defend themselves in addition to what a police officer can. And so they might not be in a position to name for assist as effectively as a police officer can. And I can get people who find themselves driving with lights and sirens to get there quick to assist me, whereas any individual else can’t. So I simply type of wished to paint that image a bit bit.
Gabe Howard: I believe it’s a good level. Thanks.
Sgt. Matt Harris: So far as jail is worried, I can let you know this. The Columbus police C.I.T officers and extra particularly, the cell disaster unit, my unit, we very hardly ever take any individual having a psychological well being disaster to jail. Often, we might get phrase that any individual that’s in disaster, possibly they’ve obtained warrants for his or her arrest. After which at that time, we’re obligated by the courts to deliver the individual in. In order that may very well be one potential state of affairs the place the journey is perhaps to the jail as a substitute of the hospital. Nonetheless, it’s very uncommon — that doesn’t occur fairly often. The opposite occasions that this might occur can be, primary, unable to de-escalate an individual. It simply didn’t work that any individual is in full psychosis. There are sometimes occasions the place there’s no speaking. There’s merely no manner to get via. And at that time, what we are going to do is we are going to strive to restrain in a really humane manner with out utilizing weapons, ideally. And if we will get that individual beneath our management, in all probability entails placing cuffs on them and getting them into the again of a police automotive that has bars the place they will’t break the window out. You already know, whereas we’re on the best way to the hospital and that’s the popular plan of action. Nonetheless, if it will get so uncontrolled the place we’re unable to restrain an individual or if any individual comes out of nowhere and sucker punches an officer, which I’ve seen occur earlier than, as a result of, once more, they want to slay the dragon at that time.
Sgt. Matt Harris: Assaulting a police officer is a felony in Ohio. And usually, we are going to go along with that. And the explanation that we’re gonna go along with that, Gabe, is as a result of the courtroom system has leverage. In different phrases, they will say to an individual, we perceive you have got this sickness. You’ve obtained to comply with your physician’s directions. You’ve obtained to take these antipsychotics. You’ve obtained to take this medicine. In any other case, should you don’t, the courtroom can order you into jail. That’s leverage that oftentimes we want, as a result of if we go to the hospital, the hospital will stabilize and generally they’ll do long run care and maintain any individual for some time or they might get despatched to one of many long run amenities. But when and when an individual comes out of remedy, oftentimes individuals don’t need to take the medicine and we will find yourself in a state of affairs the place we spin our wheels. Proper? We find yourself proper again there in that very same state of affairs the place they’re slaying the dragon once more. However there’s no actual piece to forestall that from occurring once more with the hospital system solely. So generally the courts can truly present motivation to keep on the right track to forestall oneself from decompensating to the purpose of dangerousness, which is admittedly favorable for everyone, as a result of then it retains the individual out of hassle. It retains different individuals, neighbors, the cops which are responding. It’s higher for everyone.
Gabe Howard: We’ll be proper again after these messages.
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Gabe Howard: We’re discussing policing within the age of the coronavirus quarantine with Sergeant Matt Harris. One of many issues that retains developing over and over on this debate is I’m not being unfavorable to my liked one. I like them. Do you discover that well-intentioned individuals who completely, unequivocally love the individual whom they known as the police on are additionally simply doing all the fallacious issues and creating points? After which how do you deal with that? As a result of I think about that it’s actually exhausting to take a look at any individual who, you understand, is well-intentioned and saying what you’re doing is hurting the state of affairs as a result of they’re going to clap again instantly, however I’m solely attempting to assist.
Sgt. Matt Harris: We normally run into one among two eventualities, Gabe. So the primary state of affairs is we present up and the family members, the relations are usually not serving to. They’re making issues worse. Typically once we depart after work, it’s all executed. We are saying to ourselves. Oh, my goodness. You already know, this individual can be so a lot better off in the event that they didn’t have these individuals of their lives. We see that lots. And it’s not that the relations or whoever it’s offering the adversity, I assume we might say it’s not that these individuals imply to try this. It’s not that they’re attempting to be troublesome. They only merely normally don’t perceive how to take care of the state of affairs. They don’t essentially perceive the wants of their liked one. They’re pissed off. They’ve been coping with this for a very long time. They have a tendency to be pissed off as a result of they really feel failed by the system as a result of no person’s serving to them or individuals present up to assist, however then it begins up once more and it spins its wheels. So that could be a quite common theme. So these are the parents that we want to get out of the room. Hey, come speak with us over right here. They’re not serving to the individual in disaster in that second.
Sgt. Matt Harris: Now, the opposite facet of it’s the people who say go to NAMI conferences, the people who find themselves educated on their family members’ situation and who actually have taken time to perceive what their buddy or member of the family goes via. Possibly they’re self educated. Possibly they’ve gone to assist teams. Possibly they’ve their very own therapist that they work via these points with. However that group of individuals, they have a tendency to type of get it and they’re going to apply de-escalation on their very own earlier than we get there. And we will truly watch them doing very well with their liked one. And generally we want that individual to truly assist us get the individual in disaster to do what you understand, regardless of the aim is, if we’re attempting to get them right into a cruiser so we will go to the hospital. And that’s oftentimes we’ll have the family members who’re within the know can assist us and so they can type of coax their member of the family into going together with no matter the most suitable choice is. So I don’t actually see a complete lot within the center, not less than not primarily based by myself private expertise. It’s normally type of one or the opposite.
Gabe Howard: One of many issues that we talked about once we use the slay the blue dragon analogy, is that the individual with psychological sickness isn’t attempting to be an issue. They’re a superb individual deserving of care and respect and love and sources. And that’s what makes this complete factor exhausting, since you will be all of these issues and nonetheless be a hazard to your self or others and needing of police intervention. Alongside the identical strains, as you mentioned, there are individuals who they love their household, they love their kids. They love the individual that they’re attempting to assist, however they, too, are hurting them now. Are you allowed to intervene on behalf and get these individuals some place the place they will develop into a greater assist system? Caregiver, buddy, roommate, liked one?
Sgt. Matt Harris: Properly, right here’s effectively, right here’s what I do. I at all times I advocate for individuals to get entangled with NAMI as a result of I simply have to consider that. Should you encompass your self with a gaggle of people that have been there, who’ve been in an identical manner or are in an identical state of affairs with a liked one who suffers from psychological sickness, that may solely be a superb factor. You’ll be able to study from each other. You’ll be able to go to conferences. You’ll be able to go to workshops. You’ll be able to educate your self on how do I react on this state of affairs if my liked one is within the midst of a manic episode and they’re posturing and performing out and turning into aggressive? If no person ever taught that mom or that father or that sibling, what they’re supposed to do, how to higher deal with that state of affairs, then issues are usually not going to essentially go effectively. So I inform individuals on a regular basis or I encourage individuals on a regular basis to hunt down assist in no matter manner they need to, to strive to higher perceive what their liked one goes via and the way to higher reply once they’re in disaster.
Gabe Howard: It does sound to me such as you’re saying that schooling actually helps all sides. And I simply deliver this up as a result of there simply is loads of misunderstanding, actually, in all of society. However even once we take a look at the people who find themselves working via the psychological well being points and are advocating for psychological well being points and live with psychological well being points or have a liked one with psychological well being points or are a police officer, there simply appears to be loads of in-fighting even amongst us. And I’d actually like to see us all get on the identical web page in order that we will transfer ahead. I do know it is a large query and please, you aren’t required to reply it. However do you have got any recommendation for the psychological well being advocacy neighborhood who are sometimes break up about one of the best ways to transfer ahead?
Sgt. Matt Harris: The very first thing that comes to thoughts is the worldwide problem of how can we enhance? How can we transfer ahead is we’ve got to have cheap expectations as a result of most individuals in all probability suppose, oh, this individual is unwell. They’ve some psychological well being points, physician or hospital, and get it mounted. Proper? Properly, as everyone knows, it’s not that easy. No one has a magic wand. The pharmaceutical firms have invented numerous totally different medication over time that may assist with symptomology and it could actually assist with psychological well being points. However as has been defined to me by many psychological well being customers, generally it takes a yr to determine the suitable mixture of medicines, and generally the medicines cease working and have to be readjusted. And there’s all of those various factors. You’ll be able to’t take an individual to remedy and count on that in a single day the remedy facility goes to repair every little thing and the issues are going to go away. So I’ve had to regulate my expectations as a result of as you may think, lots of the calls that my unit responds to, how can I say this? I don’t need to say repeat, prospects. However loads of the identical people that we get to know who’re kind of out and in of the system.
Sgt. Matt Harris: And persons are at all times asking us, you understand, what can we do? How do we all know this has been happening for years? And I’m simply trustworthy. And I inform everyone there isn’t any magic reply right here. We do the very best we will. Which means that the advocates, you understand, people who find themselves in your place, Gabe, you do the very best you possibly can. And my group, we do the very best we will. We take individuals to the hospital. They do the very best that they will. However we’re restricted by sources, we’re restricted by the legislation generally we’re restricted by all of those various factors. So I at all times return to shifting ahead. What can we do? And the very best factor I can give you is maintain doing the very best that we will. And hopefully there’s a pure state of development, possibly within the pharmaceutical trade, possibly within the mind science realm, possibly with the best way that we police involving psychological well being disaster. Every thing progresses over time.
Gabe Howard: I actually like what you mentioned about, you understand, persistence and understanding and that we’re all doing the very best that we will. I believe that so typically on this debate, one facet believes that they’re doing the very best that they will, however they consider that the opposite facet is simply deliberately making issues worse or they’ve malicious intent or they’re uncaring when truly, what I’ve seen from engaged on all sides and albeit, from working everywhere in the nation is that you simply’re proper, everyone is doing the very best that they will in each space besides communication. I don’t suppose that we’re speaking the very best that we will as a result of we’re typically ignoring individuals once we don’t need to hear it. I converse to many, many individuals from relations to individuals residing with psychological sickness like myself, and so they say issues like, effectively, I’m not going to speak to the police. They only need to arrest my son or I’m not going to speak to the police. They only need to arrest me. And I believe that’s so unhappy and so cynical. However extra importantly, it’s additionally not been my expertise. I’m not saying that it by no means occurs. I’m definitely not saying that there’s not simply so many tragic tales on the market, however I don’t suppose they’re coming from a malicious place. I believe they’re typically coming from a spot of bewilderment. You already know, we’re virtually out of time. However everywhere in the nation, they don’t have disaster response models. There’s not a Sergeant Matt Harris in each single metropolis and each single city and each single state. How did Columbus, Ohio, get one and the way can each place get one?
Sgt. Matt Harris: All of it comes down to sources and the suitable individuals being concerned. So there was a gaggle of people. I’d like to give Commander Chris Bowling and shortly to be Commander Dennis Jeffrey accolades right here, as a result of these have been two people that noticed this as one thing that we wanted. And never solely did they know that we wanted to do one thing like this, however they really made it occur by partnering with our native psychological well being consumption company, disaster company, Netcare. And put this concept on the desk for each side to speak about. And the police facet and the Netcare facet have been in a position to give you this partnership that we’ve got truly not simply conceptualize it, however put it into motion. And subsequent factor you understand, we’ve got social staff and counselors driving within the police automotive with officers responding to individuals in the neighborhood that want that service. So it’s the suitable individuals and it’s sources. So in Franklin County, we’re lucky sufficient that there was funding on each side to present cops and to present psychological well being clinicians, paid positions as a full time job to do that this work. Many different areas inside Ohio and throughout the USA, probably don’t have the funding or the sources to put this collectively. And that’s tragic. However that’s variety of the present state of affairs.
Gabe Howard: Sergeant Harris, what do you say to the individuals who say that, you understand, in gentle of COVID-19 and the pandemic and the financial points, that that is simply one thing that we will’t afford proper now and that it wants to be shut down in order that we will use that cash in, and I’m making air quotes, in a greater space? What do you say to these people which are questioning about that proper now?
Sgt. Matt Harris: I’d say that whether or not they’re conscious of it or not, there’s a want to reply to our neighborhood, particularly to individuals in our neighborhood who’re affected by psychological well being points, whether or not there’s a pandemic that’s presently enjoying out or not. That want is at all times going to be there if we don’t have the right sources. These conditions don’t get higher. They have a tendency to decompensate additional and worsen. After which you have got an excellent greater drawback. So I advocate 100 % that we want to to preserve our disaster unit and that we want to reply to psychological well being emergencies in the neighborhood, no matter what the well being disaster state of affairs might or might not be. The truth is, I’d say that the majority would agree that the well being pandemic has been fairly anxiousness inducing for many individuals. If you have already got a excessive degree of tension or should you endure from an anxiousness dysfunction, the disaster isn’t making it higher. It’s going to make it worse, extra probably than not. So these responses that we offer are a lot wanted.
Gabe Howard: I couldn’t agree extra. Thanks, Sergeant Harris, for being right here, we actually admire it. And thanks everyone for listening in. Should you just like the present, please subscribe. Share us on social media. Use your phrases. Inform individuals why they need to hear. We’ve a personal Fb group that you could be a part of. It’s completely free. Simply head over to PsychCentral.com/FBShow and it’ll take you proper there. And keep in mind, you may get one week of free, handy, inexpensive, personal on-line counseling anytime, anyplace, just by visiting BetterHelp.com/PsychCentral. And we are going to see everybody subsequent week.
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